Support - Redback Web Solutions

Redback Web Solutions runs on a ticket based support system for technical support or billing.

Customers that have existing products receive priority support.

For sales support you can email us here, or telephone us on 1300 768 100.

All technical support is provided by email only due to the nature and time involved in resolving some issues.

To submit a technical support ticket or a billing ticket you need to be a registered user.

To lodge a technical support or billing ticket please login to your customer portal at the link below:

If you require assistance in configuring emails, we may need to access your computer remotely.

To provide us with access please download the access file by clicking on the image below, and then double click on the file to install and open it.

You will need to then provide our technical support team with your ID and password provided by the download.

Please make sure that your computer is left on so that we can access and resolve the issue.

Welcome To Redback Web Solutions

Australia's Premier Marketing and Web Services Provider Redback Web Solutions is a 100% Australian Owned and Operated Digital Marketing Agency. Sensing the need in the market for an Australian Focused full service digital agency providing small to medium business with real 'value for money' services and results based marketing, Redback was founded. The agency has grown from strength to strength and achievement to achievement, and offers a complete digital service to businesses in Australia & New Zealand covering areas such as Website Development, Marketing Strategy and Technology Management such as Hosting and Domains though our high speed infrastructure. We invite you to contact us, test out our services, and join our family of businesses who are achieving real results in the digital world.

Get In Touch With Us

info@redbackwebs.com.au

1300 768 100

Our Locations